Frequently asked questions

about buying and selling gold online

Frequently asked questions about the online sales service

Why have we activated the online gold buying and selling service?
Why should I use your online gold buying and selling service?
How does an online gold buying and selling really work?
What documents do I need to carry out this operation?

Why have we activated the online gold buying and selling service?

It is by the Royal Decree for the coronavirus, due to this current situation in our country it is forbidden to go outside, for our safety and the safety of all citizens, stay home.

Why should I use your online gold buying and selling service?

In these difficult times you need cash to keep going, we all have expenses, although some of us no longer have income, the Banks are helping, but only to individuals or companies that have all their payments for the Treasury, social security and loans up to date. Many people are not in this situation and continue to fight to recover what they lost in the 2008 crisis.

How does an online gold buying and selling really work?

Fill out a form or contact us. We will give you a price based on the information you provide us. If you agree with our valuation, we will organize the insured collection of your items at no cost. When the items arrive at our facilities, the weights and the quality of the metal will be checked, at this time an offer will be made, according to the quote of the day, having agreed a price, the money transfer will be made, so easy.

What documents do I need to carry out this operation?

You will have to provide a Photocopy of a Photo ID such as a DNI, driving license or passport. And fill out a documentation that we provide.

How is Gold priced for your online purchase and sale?

For the purity of the metal, the weight, and according to the price in dollars of the bag checked daily by us.

What should I do before preparing the package?

We recommend that you weigh your items on a digital scale, which is ideal, but if you have a professional one, any other type will do and have your picture taken. 
Send us by email:
-Photocopy of an identity document: DNI / NIE / Driving license or passport.
-Bank data. 

What purities of gold do you admit for buying and selling gold online?

All the most common are: 8 carats, 9 carats, 10 carats, 14 carats, 18 carats, 22 carats, 24 carats. But we buy from any carat at a proportional price.

How to prepare the package of my gold shipment?

Put the items in an envelope or plastic bag and ensure that it is well sealed, then wrap this in kitchen paper to ensure that you do not notice what is inside and avoiding noise during transport this will help the package to be more discreet, then print or write a letter with your information: Name, telephone and address. Surrounding the package that you have already made and put all this in a strong or better boxed envelope. We will already organize the collection.

When we receive the package we will send you a video or photo of its opening and the weight of your items on our approved scale for your greater confidence.

How do I receive the money?

By transfer when we have your item and condition according to the agreed price.

Who pays the postage?

We pay for it.

What if I disagree with the appraisal?

Items are returned by insured mail

Who insures the package?

All collections are insured by our insurance policy.

But what if I need cash?

It can be provided by shipment, provided that the sale does not exceed € 2,500 stipulated by Law 7/2012 of October 29.

What if my items are not gold?

They will be returned by mail 

What if I don't want to sell my items?

No problem, you can also pawn at 5% per month, you can make interest payments with a debit or credit card online.

So what does pawning my article consist of?
Basically, it is a “buyback loan.”When a person or business entity experiences’ cash flow ‘difficulties and needs an instant remedy, the’ compromise ‘or’ pledge ‘of items of value they legally own, such as a watch, jewelry, or anything from’ real money value may be your best option.

The system is quite simple, the person (or company) requiring an instant “cash infusion” will provide an item of value, (a “pledge”), as collateral against the required loan amount, there is usually also an indication or commitment Borrower to repay the loan amount within a certain period of time, such as 30, 60 or 90 days.

This item is then turned over to the ‘Broker’ who will guarantee custody of the item until the loan is repaid or ‘lost’ in what is accepted as a ‘Buy Back’ agreement with an agreed monthly interest rate.

The Borrower may make  partial payments or full repayment  at any time without incurring any financial penalty other than the amount due plus interest due at the time of settlement.

The Borrower should also be aware that if he fails to meet an agreed refund, after a period of 31 days, the item provided as collateral will be forfeited and may be legally sold by the Broker. SPANISH PAWNBROKERS are pleased to be able to offer this service at the lowest monthly interest rate available anywhere in Spain and with the highest level of confidentiality.

Do I have to pay taxes?

Not all expenses are at our expense

If you have any questions write us and we will try to help you